We ship to a wide range of locations around the globe! Whether you’re in Europe or across the ocean, we’re here to ensure your ultimate companion reaches you.

The shipping cost depends on your location. The journey each of your companions makes is unique and can vary significantly. Please check our shipping calculator at checkout for exact rates. Shipping costs are non-refundable as they cover the one-way trip to get your order to you.

Import duties, taxes, and other charges are not included in the price. These fees vary by location due to different local laws and regulations. As such, they are the buyer’s responsibility, so please anticipate any additional costs that may come with receiving your order. We do not refund import duties and taxes.

ELEVEN Antwerp is a Belgian-based brand. Within Europe, your items will typically arrive in 4-6 business days. For those embarking on an intercontinental adventure, expect a travel time of 7-10 business days. Rest assured, every mile is traveled with care and consideration.

Fill in the form below and we will get back to you as soon as possible. Be sure to include your order number (if you have one).